Estimated delivery is 5–10 days from the date the order is placed, including preorder items. This total estimate includes order processing and transit time. Tracking is provided upon dispatch. Free standard shipping applies automatically when the order subtotal after discounts is $29.99 or more, excluding shipping and taxes. Orders below $29.99 have a $2.99 standard shipping fee.

We offer a simple 30-day return policy for unopened and unused squishy toy packages in their original state. Contact support with your order number to request return instructions.